Complimentary Cleaning: Drop your jewellery at our Sydney flagship for professional cleaning.

At-Home Care:

Diamonds & Gemstones: Use mild detergent and a soft toothbrush. Always clean over a bowl to catch loose stones.

Pearls: Wipe gently with a soft cloth and mild soap to remove residue from cosmetics or perfumes.

Gold, Platinum & Rhodium Plated: Use a jewellery polishing cloth for a gentle shine.

Pearls: Store in soft, fragrance-free tissue paper or a cloth bag, away from other jewellery.

Travel: Use a jewellery roll to prevent tangling or scratching during travel.

• Remove your jewellery before cleaning, exercising, sleeping, or showering to avoid damage or exposure to chemicals.
• Avoid swimming while wearing fine jewellery, especially silver, rhodium-plated, or under-18k alloys, as chlorine can corrode or tarnish metals.

Tarnishing is a natural reaction to exposure to sweat, chemicals, and perfumes. To minimise this:

• Avoid direct contact with cosmetic products or perfume.

We recommend insuring your fine jewellery. For guidance, please contact us at info@heidiandhart.com, and we’ll connect you with trusted insurers.