Shipping & Production
Shipping
Heidi & Hart online orders are processed from Tuesday to Friday, AEST, excluding public holidays.
Heidi & Hart is pleased to offer complimentary, secure express courier Australia wide with delivery timelines listed below:
|
SERVICE |
LOCATION |
DELIVERY TIME |
|---|---|---|
|
Express |
Metro |
1-2 Business Days |
|
Express |
Regional |
1-3 Business Days |
|
Express |
Rural |
3-4 Business Days |
As our pieces are of high value, a signature is required upon delivery. If no one is available to sign, the parcel will be held at the nearest post office or collection point for pickup with photo ID.
Rest assured, your piece is fully insured whilst in transit and you will receive tracking details via email to accurately track the live journey of your piece.
All online orders come in our luxurious, signature Heidi & Hart velvet blue boxes.
International Shipping
If you are based internationally, please contact us at info@heidiandhart.com to arrange an accurate quote for your desired piece.
Production
Production times are specified at time of purchase and start the first business day after the purchase.
If you have any questions regarding our production timelines, please contact us at info@heidiandhart.com.
